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Customer Support is dedicated to customer support. We are always ready to assist you to the best of our abilities, and understand the importance of addressing your questions and concerns in the most efficient manner.

For your convenience, we have compiled a source of Frequently Asked Questions (FAQs) that may already have the answers you are looking for.

However, should you need additional assistance, you may contact us by choosing the appropriate manner from the Categories below:

TelephonePhone Hours of Operation:
Mon - Fri: 10:00am - 6:00pm EST
Sat: 10:30am - 3:00pm EST
Local: (304) 932-0437
Fax: (866) 849-2701
Write Write To Us:
Appalachian Offroad MC LLC
4742 W. Washington St.,
Cross Lanes, WV. 25313
Email Email Us:

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Visit our exciting new Customer Support System today at

Ordering Help

Orders may be placed online or by calling (304) 932-0437.

If you need help placing an order please submit a ticket on our Customer Support System or call us at 304.932.0437.

Domestic Orders

Please read our Shipping Policy before placing an order.

International Orders

Please read our International Shipping Policy before placing an order.


Please read our Return Policy before placing an order.

Privacy Policy and Terms of Service takes your privacy seriously. Please read the Privacy Policy and Terms of Service to learn more.

Problems with web page

If you are experiencing problems with please contact, and please state the time, date, area of page, along with your computer specifications, browser, version, and any other pertinent information.

Wish List Lookup

Search our database for your friend or family member's KTM-Parts wish list with our Wish List Search Tool. Sign in to create your own Wish List with your favorite KTM Hard Equipment and Powerwear.

Order Status Lookup

Billing Email Address:
Order #:


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